Chris Audet on Helpline Usage, Or Lack Thereof [Podcast]

By Adam Turteltaub The 2022 Risk & Compliance Hotline & Incident Management Report from NAVEX included data that showed that helpline calls, while increasing, were not back to pre-pandemic levels. New research from Gartner confirms that data, reports Chris Audet, Gartner’s Senior Director, Research. It also provides new insights into reporting and where organizations continue […]